Is it human nature to disagree? It is inevitable to get stuck there? We can actually be neurochemically addicted to being right - even when we're wrong. But now - thanks to advances in the neuroscience of trust - we're learning how to shift this stuck state, connect better, and create more innovative solutions for moving forward together than ever before. We're all actually equipped to communicate far better than we do on average. Now there's something concrete we can do to fix that, thanks to the paradigm shifting work being done by Dr. Judith Glaser (CreatingWE Institute).
The science of building trust, breaking through blindspots, and bettering our business is here. Conversational Intelligence® (C-IQ) is rocking my world these days because it will shape ours in the years to come!
Make the invisible, visible. Heal relationships, teams, organizations with C-IQ.
It's been six months since I completed my certification as a Conversational Intelligence® coach and I'm more jazzed every day by the power of this emerging and incredible work. Dynamic, rapidly growing, and hugely powerful - this is a paradigm shifting approach to how we get along and get things done. The neuroscience of connection in terms we can all understand and apply.
We've all had conversations where we feel we can't get through to someone, can't move forward. Frustrating as all hell. Sometimes it's with colleagues or family members or friends that we need to impact and co-create with - and can't. Turns out we can be neurochemically addicted to being right - even when we're wrong! We can be inadvertently triggering someone else into fight/flight/freeze/appease, thereby blocking their ability to connect and collaborate with us. Our brains are always experiencing cortisol (stress hormone) and oxytocin (bonding collaboration hormone) in varying amounts. It turns out we can learn how to regulate these two powerful neurochemicals in order to facilitate our very best collaboration. The result is being able to activate the part of our brains that make strategy, creativity, innovation, empathy, intuition, and collaboration possible (prefrontal cortex or 'executive brain'). It all comes down to learning ways to engage our C-IQ (conversational intelligence). It's something we all possess (there's even a gene for it!). It's a matter of learning how to self-regulate so we can become aware of - and manage - our own neurochemical state for better communication and collaboration.
In conversation, we share so much more than the words expressed. We share energy. We share emotion. We can sense the energy of another human being within ten feet. We start to calibrate or react to it. Imagine if we could attune consciously and engage in conscious communication to intentionally enhance our interactions with one another? Get more out of each conversation.
Managing our intention when we communicate (choose an intention to connect and co-create rather than persuade or control or send info one way), as well as the number and type of questions we ask (focus on ones we don't know the answer to), and even the words we use all make up our C-IQ. We can have deeper level conversations that actually enhance our perceived possibilities (and even our visual field!) by activating and developing our C-IQ.
How we communicate shapes our experience - at work and at home. If we can learn to channel our conversational intelligence properly, we can truly open up powerful new, healthier, more positive possibilities for what we can create.
"Words create worlds." - Dr. Judith Glaser
For professional communicators and anyone who interacts with others in their work - this is game changing. As global business creates challenges that seem too big for traditional solutions, the ability to unlock yet untapped creative and strategic leadership potential is a true competitive advantage. Or as I like to think of it - collaborative advantage.
Bringing together traditionally disparate fields is a passion of mine so this approach is music to my ears. It combines strategy, practicality, psychology, neuroscience and even spirituality for a healthier, more profound way of communicating.
This June I get to share C-IQ concepts with global communications leaders at the International Association of Business Communicators World Conference. I'm so inspired by this content. It's truly game changing.
Stay tuned for more details about what C-IQ is, how to use it to improve your relationships and experiences at work and at home, and how it is changing our world for the better!